Refund Policy
Last updated: March 31, 2026
Thank you for using our website. Due to the nature of digital content, refunds are generally not provided once access has been granted. However, we may offer refunds under specific circumstances outlined below.
We comply with applicable consumer protection laws and will honor refund requests where required by law.
1. Eligibility for Refunds
Refunds may be granted in the following situations:
- Duplicate charges or accidental multiple payments
- Technical issues that prevent access to purchased content
- Unauthorized transactions (subject to verification)
2. Non-Refundable Cases
We do not provide refunds in the following cases:
- Change of mind after purchase
- Dissatisfaction with the content
- Partial or full consumption of digital content
- Subscription periods that have already started or been used
3. Subscription Services
If you purchase a subscription, you may cancel it at any time. However, refunds will not be issued for any unused portion of the subscription period unless required by law.
4. EU Consumer Rights
By purchasing digital content, you agree that access may begin immediately and acknowledge that you lose your right of withdrawal once the content has been accessed.
5. Requesting a Refund
To request a refund, please contact us at:
Email: contact@fatgoosenovel.com
Include the following information:
- Order ID
- Description of the issue
We will review your request and respond within a reasonable timeframe.
6. Processing Time
If a refund is approved, it will be processed within 5–10 business days to the original payment method.